Learn how to understand and manage difficult-to-handle clients whose behavior is the result of a compulsion to preserve "self." Lessons strike a balance between doing too much and only assisting when an action is beyond the cognitive ability of a client. Spiral bound, 90 pages. Compiled and written by Delaune Pollard, AccOT, Allen Expert Cognitive Advisor. This book works in conjunction with Allen Cognitive Levels (CU602).